An exciting opportunity has arisen for an F&B Attendant to join our Food & Beverage team. As an F&B Assistant you are responsible for creating a warm and welcoming environment for guests, and providing an efficient service making the guest experience truly memorable. We are looking for enthusiastic individuals, with a can-do attitude and commitment to making a difference.
- Providing exceptional levels of service to all guests responding to requests and complaints in a timely manner and ensuring guest satisfaction
- Preparing the outlets ready for service and ensuring the operation is left ready for the next shift
- Taking beverage orders from customers, preparing and serving drinks as requested, paying attention to detail
- Assist with the receiving and storage of goods
- Maintain good food safety, hygiene standards and practices
- Assists with cellar operations
- Assists with the preparation of a food and beverage functions service
- Cleaning of equipment
- Cleaning and maintaining glassware and china for service
- Preparation of waiter service stations
- Preparation of tables
- Maintain a high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times.
- Follow all company policies and procedures outlined in the Employee Handbook including any department-specific procedures such as cash handling and credit procedures.
- Be aware of and follow all Health and Safety procedures.
Key Skills & Attributes:
- Confident and approachable
- Positive, can-do attitude
- Good team work and can work well alone
- Calm under pressure during busy periods
- Excellent selling and customer service skills
- Can use own initiative and problem solve
- Resilience and calm attitude when dealing with face-to-face complaints
Lion Quays will offer you a fantastic working environment with plenty of opportunities to make a difference each day. In addition, you will receive:
- 29 days holiday (including bank holidays) increasing with continuous service (pro-rata for part-time employees)
- Staff discount across the resort
- Free parking