Thank you for choosing to spend your precision relaxation time with us here at Lion Quays Spa. To make sure you get the most from your relaxation time during your visit, please take a moment to read the following information...
At check in you will be asked to complete a Consultation Form which includes medical and health questions. If you have any questions regarding your personal health please contact us in advance of your visit to discuss your concerns. However, if you suffer with any of the conditions listed below you will need to provide a doctors letter in order for you to experience thermal suite or treatments:
Rheumatoid arthritis can be aggravated by heat so it is recommended to seek General Practitioners consent prior to using heat experiences. We do not recommend the use of Thermal Suite, Mud Rhasul, Sanospa Baths, Dry Flotation or Sun Meadow during pregnancy. However we do recommend you relax in our relaxation lounges or take a dip in our beautiful 25m swimming pool.
AGE RESTRICTION - there is a minimum age of 16 years to use Lion Quays Spa and receive treatments. Please ensure that all members of your party are fully aware to avoid disappointment upon arrival. ID may be requested as proof of age.
DAY SPA PRE PAYMENT INFORMATION - All bookings are required to pay, in full, at time of booking unless otherwise stated. Bookings are only confirmed when we receive full payment and/or your credit card number which should be given when making a booking; we reserve the right to cancel bookings without these details.
DAY SPA CANCELLATION POLICY - Any cancellations made up to 48 hours prior to the booking date, a full refund will be given. No refunds will be given for cancellations within the 48 hours prior to booking or for appointments not taken or shortened due to late arrival.
Our spa is based on the use of hydrotherapy which is the therapeutic application of hot and cold water. Treatment using heat is beneficial to health as it not only raises body temperature but enables the body to detoxify by perspiring. Muscles relax during heat therapy and this gives a sense of well being. Our Thermal Suite area combines state of the art technology with age old therapies such as Sauna, Sanarium, Starlit Livello Steam room, unique Snow Cave & Experience showers.
Lion Quays Spa takes you on a journey of discovery, relaxation and rejuvenation. Awarded 5 bubbles by The Good Spa Guide!! We are now pleased to be accepting Good Spa Guide Vouchers.
We look forward to welcoming you to our Spa ... Perfect pampering, whatever the occasion.